Privacy Policy
Last Updated: March 5, 2026
In keeping with our commitment to confidentiality, your information is kept strictly secure.
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
- Account: A unique account created for You to access our Service.
- Company: (referred to as "the Company", "We", "Us" or "Our") refers to Jaks-Tech / JaksLab, Nairobi, Kenya.
- Cookies: Small files placed on Your device containing the details of Your browsing history on that website.
- Device: Any device that can access the Service such as a computer, cellphone, or digital tablet.
- Personal Data: Any information that relates to an identified or identifiable individual.
- Service / Website: Refers to JaksLab, accessible from https://www.jakslab.work/.
- Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
2. Collecting Your Personal Data
Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You, including:
- Email address (mandatory)
- First name and last name
- Phone number and preferred platform (e.g., WhatsApp, Telegram)
- Project details (e.g., university name, course, technical requirements)
- Usage Data (e.g., IP address, browser type, pages visited)
Note: We do not save any details of your transactions, such as credit card details or secure banking passwords on our servers. Payments are handled completely by secure third-party payment gateways.
3. Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to improve and analyze Our Service.
- Necessary/Essential Cookies: Essential to provide You with services available through the Website and enable You to use some of its features.
- Functionality Cookies: Allow us to remember choices You make when You use the Website, such as your login details.
4. Use of Your Personal Data
We may use Personal Data for the following purposes:
- To provide and maintain our Service: Including monitoring the usage of our Service.
- To manage Your requests: To attend and manage Your project requests, custom development, and academic orders.
- To contact You: By email, phone, or SMS regarding updates, informative communications, or security notices.
- To provide news and offers: About services similar to those you have enquired about, unless You have opted not to receive such information.
We never share Your personal details or project data with third-party marketers.
5. Disclosure and Security
We may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, or protect the personal safety of Users.
The security of Your Personal Data is important to Us. While We strive to use commercially acceptable means to protect Your Personal Data (including strict NDAs for our developers and experts), remember that no method of transmission over the Internet is 100% secure.
6. User Data Deletion Policy
JaksLab provides users with full control over their data. You can request all or part of your data (including project files and personal contact details) to be permanently deleted from our servers by sending an email to hello@jakslab.work.
Contact Us
If you have any questions about this Privacy Policy or are looking for a resolution of any data privacy issues, please contact us:
JaksLab is committed to protecting Your privacy and ensuring the security of Your Personal Data.